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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diego Silvestri

February 19, 2026

5  out of  5
rating by Diego Silvestri
"Es muy amable y profesional es su trabajo"
We responded:
"Diego, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Guillermo Chavez-Angeles’s Team—we are always here to help!"
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Nahum Morales

February 18, 2026

5  out of  5
rating by Nahum Morales
"Excelente servicio buena atención y su ayuda eficaz y rápido"
We responded:
"Wow, thank you for the 5-star review, Nahum! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Leo Reina

January 29, 2026

5  out of  5
rating by Leo Reina
"I had an excellent experience with State Farm, thanks to the outstanding service provided by Steve. Steve was professional, knowledgeable, and extremely responsive throughout the entire process. He took the time to clearly explain my coverage options, answered all of my questions thoroughly, and made sure I felt confident in my car insurance decisions. His attention to detail and genuine commitment to customer service truly set him apart. I highly recommend State Farm and specifically Steve to anyone looking for reliable coverage and a top-tier insurance experience."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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LUZ LEAL

January 29, 2026

5  out of  5
rating by LUZ LEAL
"Steve Reina es muy amable, devuelve las llamadas y aclara las preguntas y dudas, también trata de buscar el mejor Servicio a mejor precio."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jeff Abbas

January 5, 2026

1  out of  5
rating by Jeff Abbas
"I am writing to express my dissatisfaction with the services provided by the agency. My agent, who inherited my account from Susan Monaghan, has been unresponsive to my inquiries. Despite multiple attempts to contact him, he has not returned my calls or been available at the office. This lack of communication and professionalism is unacceptable. I have filed a complaint with the Better Business Bureau and the State Farm Corporate office. I strongly advise against using this agency due to the negative experience I have had."
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Alize Flores

December 19, 2025

5  out of  5
rating by Alize Flores
"Amazing service from Izaiah at State Farm! He set up my bank account in minutes and made everything quick and stress-free. Super helpful and efficient—couldn’t ask for better service."
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DINA MORELLI

December 16, 2025

5  out of  5
rating by DINA MORELLI
"Isaiah was very helpful in giving me an overview of my accounts since my long time State Farm office closed. He answered all my questions and has sent me the documents I asked for."
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Lavern Baker

December 11, 2025

5  out of  5
rating by Lavern Baker
"Mr. Izaiah you were amazing . Got a great deal on both cars. I will definitely give referrals regarding State Farm. Thank you. I did cancel with Progressive insurance. Thanks for taking the time to explain the insurance. Have a great day. You made my day Mr. Izaiah."
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Alexander Montero

December 10, 2025

5  out of  5
rating by Alexander Montero
"Guillermo and Izaiah were great and helped me with my homeowners insurance needs. They answered all of my questions thoroughly and helped me pick the coverage I needed. I would recommend them to anyone looking for homeowners insurance."
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Will Vinson

October 20, 2025

5  out of  5
rating by Will Vinson
"Had the pleasure of working with Izaiah. He was friendly and kind but more importantly extremely knowledgeable. He was able to answer all my questions on the spot. Couldn’t ask for a better experience!"
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Ashley Youmans

October 16, 2025

3  out of  5
rating by Ashley Youmans
"Every time we call we get a different representative. I think that says something right there. The only rep that has been helpful is Izaiah or Guillermo (who is never in the office). Frustration today— I called months ago to get vehicles in one full payment vs monthly. They claim they did that… months later here we are with same problem. Let’s see if they truly fix this issue today— if so, I’ll adjust my rating. If not, point stands. This is just one frustration of many that we have had in our 10+ years with them."
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Herman Zamora

August 9, 2025

5  out of  5
rating by Herman Zamora
"Super nice and helpful along with reasonable prices!"
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amber z

August 9, 2025

5  out of  5
rating by amber z
"Super nice and willing to work with you!"
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Dominick S

August 5, 2025

5  out of  5
rating by Dominick S
"Izaiah has shown Great communication and understood everything perfectly through his choice of words. I would definitely recommend him to anyone seeking insurance"
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Fernando Rivera

July 30, 2025

5  out of  5
rating by Fernando Rivera
"Best State Farm team around!!! Great support and very professional. Big shout out to Eduardo!"
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Francisco Carrillo

June 27, 2025

5  out of  5
rating by Francisco Carrillo
"Eduardo is excellent to work with."
We responded:
"Francisco, thank you! Eduardo and the team are glad to see this kind review. Thank you for choosing us, and please let us know if we can help with anything else!
Thank you, Guillermo Chavez-Angeles, State Farm Insurance, Niles, IL

"
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John

May 16, 2025

5  out of  5
rating by John
"Izaiah was very courteous and quick to respond. Thank you."
We responded:
"Thank you, John, for sharing your experience with our team. Izaiah and the team are thrilled to hear that he was able to help you with a very quick and courteous response! We thank you for trusting our team and look forward to working with you again soon. Please let us know if we can help with anything else! -Guillermo"
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Natalie Hernandez

April 30, 2025

5  out of  5
rating by Natalie Hernandez
"By far the most informative, attentive and pleasant experience I've had finding insurance. They are great to work with!"
We responded:
"Thanks Natalie. We take pride on providing each of our customer with outstanding customer service.
I believe Carlos assisted you so I will make sure to share your review with him.
Thank you for your trust and support!

Sincerely,

Your Agent Guillermo Chavez Angeles"
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Jasmin Zahirovic

April 29, 2025

5  out of  5
rating by Jasmin Zahirovic
"Isaiah is an excellent associate and quickly resolves any needs that I have regarding my insurance policies."
We responded:
"HI Jasmin, thank you for sharing your experience with us. We are glad to know that Izaiah provided you with excellent and quick service. We thank you for leaving us a review and for choosing us. Please reach out to Izaiah or anyone else at the office if you have any questions or concerns. We are all happy to assist you! -Guillermo

"
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Luis Cardenas

April 29, 2025

5  out of  5
rating by Luis Cardenas
"Izaiah was very helpful on getting me on track to getting my policy reinstated and went above and beyond to make sure it was done immediately. Would def recommend to anyone looking for insurance to ask for Izaiah."
We responded:
"Hi Luis, thank you for sharing your experience with us. We are delighted to hear that Izaiah was very helpful and that you recommend his services. Thank you for choosing us for your insurance needs and please let us know if we can help with anything in the future! -Guillermo "
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Crystal Farris

April 28, 2025

5  out of  5
rating by Crystal Farris
"Isaiah was wonderful. Explained things to me very well. And very patient. Wonderful employee for your company."
We responded:
"Thank you, Crystal, for leaving us great feedback of Izaiah. We are glad to hear that he has been wonderful to work with and very patient with you. We strive for these things, so this review means a lot to our team. Thank you for trusting us, and please do not hesitate to reach out if you need anything! -Guillermo"
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Korina Reyes

April 22, 2025

5  out of  5
rating by Korina Reyes
"Izaiah was very helpful with my request."
We responded:
"Our team appreciates your review, Korina. We are here to help you anytime you need, and we are glad to see that Izaiah was able to achieve this. Thank you for trusting us with your insurance needs, and we look forward to assisting you the next time you need it. Please let us know if we can help with anything! -Guillermo"
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GXM

April 19, 2025

5  out of  5
rating by GXM
"Very helpful and understanding of hardship that resulted in late payments"
We responded:
"Our team thanks you for sharing your kind review. We are always here to help so we are glad to know that you felt comfortable with us and that we understood and helped with your issue. We are always here to provide outstanding assistance, so please feel free to reach out with anything else in the future! -Guillermo"
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Kc 23

April 18, 2025

5  out of  5
rating by Kc 23
"name (Izaiah)
Thanks"
We responded:
"Thank you for the wonderful feedback. We are here to help you when you need it, so we are glad to hear that Izaiah was able to assist you. Our team always strives to provide exceptional service and support to all customers, so please reach out anytime you need assistance. We are more than happy to help! -Guillermo"
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Felicia Haar

April 15, 2025

5  out of  5
rating by Felicia Haar
"Isaiah was extremely helpful when I needed to change my coverage temporarily. He ensured all of my options were reviewed and any questions or concerns were addressed. Thanks for your help Isaiah!"
We responded:
"Hi Felicia, we appreciate your kind words for Izaiah. He will be delighted to know that he could assist you in a timely manner and addressed all your questions and concerns. Please let us know if we can help you again. We are always happy to! -Guillermo"